Customer Support Specialist

Starting at

$

25

/hr

About this service

Summary

Expanding your customer base by 25%. Increasing customer satisfaction by 35%. Customer retention by 20%.

What's included

  • Customer Satisfaction

    I will enhance your customer satisfaction by 35% by utilizing your product services and expertise. I will leverage my exceptional customer service skills to surpass both your and your customers' expectations.

  • Customer Base

    I will increase your customer base through outbound or inbound calling and emails by 25%. I will make cold calls to reach potential customers and offer our services for their daily needs.

  • Customer Retention

    I will enhance customer retention by 20% by analyzing the customer journey and experience when using your services. Different strategies will be implemented to retain and expand the customer base.


Skills and tools

Customer Success Manager
Customer Support Representative
Community Manager
Freshdesk
Gorgias
HubSpot
Intercom
Zendesk

Industries

Customer Service

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