User Experience Issues Audit

Pro

Magdalena Łata

Starting at

$

600

About this service

Summary

Your product might look great, but does it work for users? I’ll dig deep, analyze your UX, and uncover what’s causing friction. No fluff – just clear, practical insights that will help you improve conversions and usability.
Why Work With Me?
With 5+ years of experience in UI/UX, I bring a strategic and user-centered approach to every project. I have a degree in Communication Design, a postgraduate diploma in UX & Product Design, and have completed various specialized UI/UX courses to stay ahead of industry trends. My background helps me bridge the gap between aesthetics and functionality, ensuring your product is not only visually compelling but also highly usable and effective.

Process

1. Client Onboarding & Agreement
We’ll kick things off with a smooth onboarding process, setting clear expectations and aligning on deliverables. Once everything is agreed upon, we’re ready to roll!
2. Deep-Dive UX Audit Begins 🎉
Here’s what I’ll be analyzing:
• Usability Heuristics – Evaluating your product against proven UX principles to spot friction points.
• Accessibility Check – Identifying areas that need improvement to meet accessibility standards and create an inclusive experience.
• Analytics Review – If you have existing data, I’ll dig into user behavior patterns to uncover potential issues and areas for optimization.
3. Findings & Action Plan
• A clear breakdown of what’s working, what’s not, and what needs immediate attention.
• Prioritized recommendations based on impact and feasibility, so you know exactly where to start.
4. Report Delivery
You decide how you’d like the findings presented! No matter what format you choose, you’ll always get a video walkthrough, making it easy to navigate the report and take action.

FAQs

  • Why should I invest in a UX audit?

    A great product isn’t just about looks—it’s about usability, accessibility, and real user satisfaction. A UX audit helps you catch hidden issues, improve conversions, and make your product easier and more enjoyable to use.

  • Is this useful for products that haven’t launched yet?

    Absolutely! The earlier you catch usability issues, the cheaper and easier they are to fix. If you want to avoid launching with UX roadblocks, an audit is a smart move.

  • Can I get the audit in multiple formats?

    Of course! Let’s chat and customize the delivery based on your needs.

  • Can you analyze my existing product’s metrics?

    If you have analytics, I’ll assess how users interact with your product, what’s working, and where they’re dropping off—helping you make informed design decisions.

  • What do you need from me to get started?

    Just a few things: • A quick description of your product and goals. • Any specific challenges or concerns you’ve noticed. • Access to your product (if applicable) and any relevant documentation.

What's included

  • Kickoff Call (Optional)

    Want to chat before we start? No problem! We can hop on a quick call to go over your needs, expectations, and any specific concerns. Some clients prefer a conversation, while others just send over their docs and let me dive in – totally up to you!

  • Proposal & Agreement

    You decide how you’d like the audit report delivered: - Google Doc – Screenshots with detailed annotations for clarity. - Video – A walkthrough where I explain my findings screen by screen. - Figma Comments – Direct feedback within your design file so your team can act fast. Before we begin, I’ll gather access to your product, relevant documentation, and any resources needed to make the audit as insightful as possible.

  • Comprehensive UX Audit Report

    Here’s what’s included: - Competitor Benchmarking: Identifying industry best practices and where your product stands. - Usability Heuristic Evaluation: Assessing your product against proven UX principles. - Accessibility Review: Spotting compliance gaps and areas for improvement. - Findings & Actionable Recommendations: A clear breakdown of issues and how to fix them. - Prioritization Guide: Helping you focus on the most impactful changes first.

Recommendations

(5.0)

Michał Szabat

Client • Mar 14, 2025

Recommended

I recently used the UX Audit Report service and found it very helpful. The audit was well-structured and covered key areas like usability, accessibility, and competitor benchmarking. The feedback was clear, and the actionable recommendations made it easy to understand what could be improved. I especially appreciated the prioritization guide, which helped me focus on the most important changes first. If you’re looking for a solid UX review, this is definitely a service worth considering.

Duration

1 week

Skills and tools

UX Researcher

UX Engineer

UX Designer

Figma

Google Docs

Miro

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