Director, Lead, or Manager of Customer Support/Success

Starting at

$

60

/hr

About this service

Summary

With over a decade of experience in customer support leadership, I help businesses elevate their customer experience and build high-performing teams. From designing scalable support strategies to implementing automation and onboarding systems, I create solutions that enhance efficiency, improve retention, and align with business goals.
You can review my full experience from LinkedIn: https://www.linkedin.com/in/mishabc/

What's included

  • Improved customer experience and a high performing team

    Any clients who work with me can expect an improved customer experience and/or a high performing team


Skills and tools

Customer Success Manager

Customer Support Representative

Operations Lead

Freshdesk

HubSpot

Pipedrive

Zendesk

Industries

Customer Service
Sales
Project Management