Missing a call or a customer message means missing a sale. I provide reliable customer support, virtual receptionist and live chat services, so your customers always get a fast, friendly reply and you can focus on running your business.

Customer support: live chat support, email support and phone support for your customers

Virtual receptionist: inbound call answering, call routing, message taking and voicemail follow-up

Outbound calls: cold calling, lead follow-up and appointment reminders

Appointment setting: booking jobs, quotes and consultations directly into your calendar

CRM management: updating contacts, notes and deals so every lead and message is tracked

Ecommerce customer support: order questions, returns, shipping updates and product inquiries

Who I work with: Contractors, electricians, plumbers and other service businesses, online stores, real estate and insurance teams, and small businesses in the US, UK, Canada and Australia.

Tools I work in: HubSpot, GoHighLevel, Zendesk, Freshdesk, Zoho, Pipedrive, Jobber, ServiceTitan, Aircall, OpenPhone and Nextiva. If you use another CRM or help desk, I can learn it quickly.

HubSpot Academy certified in inbound and outbound calling, Social Media and Digital Marketing

Fiverr Level 2 seller with a 5.0 rating, 4+ years of experience in customer support

I manage calls, chats, emails and leads at the same time and keep everything organized in your CRM

Backup devices and internet connections, so your business is never left without support

You share your business hours, scripts or FAQs, and the tools you use.

I set up your support channels and start within 48 hours.

You get a weekly summary of calls, chats, leads and bookings.

Need customer support, a virtual receptionist or an appointment setter for your small business? Send me a message and tell me what you need.