🔍 Web/UX Audit: Uncovering User Insights
Ammara Khan
5
Starting at
$
75
/hrAbout this service
Summary
Why You Should Work With Me? 🌟
Working with me means partnering with a UX/UI designer who combines a strong foundation in biology and psychology with a passion for creating user-centered designs. My academic background allows me to understand human behavior and cognitive processes, which directly informs my design decisions. I focus on crafting intuitive, engaging experiences that resonate with users and drive results.
I believe in a collaborative approach, ensuring that your vision and goals are at the forefront of the design process. Together, we can elevate your project and create impactful solutions that truly meet your users' needs. Let's bring your ideas to life!
Process
Web Audit Process
Initial Consultation We start with a brief discussion to understand your goals, concerns, and the specific areas you want to focus on in the audit.
Gather Resources I collect relevant materials, including access to your website, documentation, and any existing analytics data that can provide insights into user behavior.
Competitive Analysis I analyze competitors to identify industry standards and best practices. This helps us understand how your site compares and what can be improved.
Usability Evaluation I evaluate your website against established usability heuristics to identify areas that may hinder user experience, such as navigation issues or confusing layouts.
Accessibility Check I assess your website for compliance with accessibility standards, ensuring it’s usable for all visitors, including those with disabilities.
Detailed Findings I compile my findings into a comprehensive report that includes:
Screenshots with annotations of selected pages.
Recommendations for improvements.
Prioritization of recommendations based on impact and feasibility.
Delivery of the Report You’ll receive the detailed audit report, along with a Loom walkthrough video explaining each section, or comments directly in your Figma document if needed.
Follow-Up Discussion We’ll schedule a follow-up call to discuss the report, answer any questions, and determine the next steps for implementing the recommended changes.
This structured approach ensures a thorough evaluation of your website, leading to actionable insights that enhance user experience and drive results.
FAQs
What is included in the web audit process?
The web audit process includes an initial consultation to understand your goals, a competitive analysis, usability evaluation, accessibility checks, and a detailed audit report. The report highlights findings and actionable recommendations prioritized by impact and feasibility.
What information do you require from me to initiate the audit?
I’ll need a description of your current product, your objectives for it, your expectations for the audit, and any patterns or issues you've observed that were unexpected (for already launched products with users).
Why are UX Web audits essential?
Ensuring that digital products are accessible to users with disabilities is not only a legal obligation in many areas but also an ethical responsibility. UX audits can identify areas needing improvement to meet accessibility standards.
Will the audit help improve my website's performance?
Absolutely! The audit identifies areas for improvement in usability, accessibility, and overall user experience. Implementing the recommended changes can enhance visitor engagement, boost conversion rates, and ultimately improve your website's performance.
How long does the web audit process take?
The timeline for a web audit varies based on the complexity of your website, but typically, it takes about 1-2 weeks to complete the audit and deliver the report. I’ll keep you updated throughout the process to ensure transparency.
Do I need to be involved in the audit process?
Your involvement is welcome but not mandatory. Some clients prefer to provide documents and allow me to work independently, while others enjoy participating in the process. We can decide together what works best for you!
What if I need more than just an audit?
If your needs extend beyond the audit, we can discuss additional services, such as redesigning specific pages or implementing the recommended changes. I offer flexible pricing options based on the scope of work required. Let's chat about your goals and find the best approach!
What's included
📞 Kickoff Call (Your Choice! 😊)
If you'd like, we can schedule a call to discuss your needs and expectations. Some clients prefer a conversation, while others prefer to share documents and let me take the lead. The choice is entirely yours! ✌️
✍️ Proposal and Agreement 📄
In this stage, I'll provide a clear proposal outlining the project scope, deliverables, timeline, and pricing. Once we align on the details, we'll finalize an agreement to ensure we're on the same page before diving into the user research process. This sets a solid foundation for our collaboration and helps us achieve your project goals effectively! 🚀✨
🔍 Comprehensive Audit Report 📝
The audit includes: - Competitor Analysis: Identify industry standards and best practices. - Usability Evaluation: Assess your existing product against established usability heuristics. - Accessibility Compliance Check: Evaluate accessibility and pinpoint areas for improvement. - Insights and Recommendations: Provide detailed findings along with actionable recommendations. - Prioritization: Rank recommendations based on impact and feasibility for optimal implementation. This comprehensive report will equip you with the insights needed to enhance your product effectively! 🚀✨
📊 Delivery Options ✨
Choose your preferred format for the audit report: - Annotated Screenshots: Receive screenshots with detailed annotations in a Google Doc. - Loom Walkthrough Video: Watch a video where I guide you through each screen and share insights. - Figma Comments: Get direct comments within your Figma document for seamless collaboration with your team. To get started, please provide access to the existing product, relevant documentation, and any necessary resources. Your feedback will help me deliver the most effective audit! 🚀🛠️
Example projects
Recommendations
(5.0)
Client • Oct 18, 2024
Recommended
Ammara was instrumental in the recent overhaul of our website and significantly boosted our site's traffic. She demonstrated exceptional skill in design leading to streamlined workflows and an aesthetically superior site. She delivered on the technical aspects and also provided invaluable advice to our team. Ammara was dependable, adaptive, and offered creative solutions that made a huge difference. Ammara proved to be a fantastic partner to work with and will be an asset to any team she joins.
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