Virtual Assistant | Organized, Proactive & Reliable SupportARLENE COSTO
I offer virtual assistance and operations support to help businesses stay organized, efficient, and on track. With over six years of remote experience and 10+ years in corporate operations, I specialize in CRM management, data entry, lead prequalification, email handling, SOP creation, and content publishing. I take ownership of tasks, adapt quickly, and always look for ways to improve processes while ensuring accuracy and efficiency.
What's included
CRM & Data Management
Organized and updated client records, lead tracking, and payment status in CRM platforms like GoHighLevel, Keap, or Trello.
Email & Inbox Management
Sorted, prioritized, and responded to emails, ensuring timely follow-ups and an organized inbox.
Lead Prequalification & Reports
Contacted and assessed inbound leads, compiled call reports, and provided insights for sales teams.
Data Entry & Processing
Entered and categorized client, financial, or course-related data with high accuracy.
Customer & Community Support
Managed customer inquiries, moderated Facebook/Slack groups, and ensured a smooth community experience.
SOP Creation & Documentation
Developed clear step-by-step guides and workflows to improve processes and efficiency.
Content Management & Publishing
Uploaded, formatted, and published content for WordPress blogs, video repurposing, and transcripts.
ARLENE's other services
Contact for pricing
Tags
Adobe Acrobat
Airtable
Google Apps
Microsoft Excel
Microsoft PowerPoint
Customer Success Manager
Database Administrator
Virtual Assistant
Service provided by
ARLENE COSTO Quezon City, Philippines
- 2
- Followers
Virtual Assistant | Organized, Proactive & Reliable SupportARLENE COSTO
Contact for pricing
Tags
Adobe Acrobat
Airtable
Google Apps
Microsoft Excel
Microsoft PowerPoint
Customer Success Manager
Database Administrator
Virtual Assistant
I offer virtual assistance and operations support to help businesses stay organized, efficient, and on track. With over six years of remote experience and 10+ years in corporate operations, I specialize in CRM management, data entry, lead prequalification, email handling, SOP creation, and content publishing. I take ownership of tasks, adapt quickly, and always look for ways to improve processes while ensuring accuracy and efficiency.
What's included
CRM & Data Management
Organized and updated client records, lead tracking, and payment status in CRM platforms like GoHighLevel, Keap, or Trello.
Email & Inbox Management
Sorted, prioritized, and responded to emails, ensuring timely follow-ups and an organized inbox.
Lead Prequalification & Reports
Contacted and assessed inbound leads, compiled call reports, and provided insights for sales teams.
Data Entry & Processing
Entered and categorized client, financial, or course-related data with high accuracy.
Customer & Community Support
Managed customer inquiries, moderated Facebook/Slack groups, and ensured a smooth community experience.
SOP Creation & Documentation
Developed clear step-by-step guides and workflows to improve processes and efficiency.
Content Management & Publishing
Uploaded, formatted, and published content for WordPress blogs, video repurposing, and transcripts.
ARLENE's other services
Contact for pricing