What's included

• Discovery & Stakeholder Interviews

  I conduct interviews or facilitated sessions to understand goals, challenges, and user needs—building a foundation for focused design.

• Research Synthesis & Insights

  A clear, actionable summary of key findings and opportunities—distilling complexity into patterns your team can act on.

• Journey Maps / Service Blueprints

  Visual maps that outline user flows, pain points, and service touchpoints—turning insights into clarity and strategy.

• Low/Mid-Fidelity Prototypes

  Sketches or interactive wireframes to explore and validate design solutions quickly, helping teams see tangible next steps.

• User Feedback & Validation Summary

  I facilitate lightweight user testing or internal validation, capturing reactions, friction points, and opportunities for refinement.

• Final Strategy Readout (Deck/PDF)

  A polished, executive-ready document summarizing insights, concepts, and clear recommendations for next steps.