I’m Umer Amin Durrani. I design and build custom AI assistants, chatbots and business workflow automations that connect useful answers with a clear next action. The starting point is your process: what happens today, where work gets stuck and when a person needs to take over.

WHO THIS IS FOR Service businesses, real estate teams and growing companies handling repetitive enquiries, internal information requests or manual handoffs between tools.

WHAT WE CAN BUILD • Website assistants using your approved business information. • Lead qualification bots that capture requirements and route enquiries. • Real estate enquiry assistants for property questions and viewing requests. • Internal knowledge assistants and office workflow support. • Messaging workflows, CRM updates and follow-up preparation. • API integrations and Zapier automations where suitable.

FROM DISCOVERY TO HANDOVER Map: identify the workflow, users, data sources and measurable acceptance criteria. Build: configure the assistant, knowledge sources, prompts and permitted actions. Connect: integrate agreed tools, with permissions and approval steps. Validate: test representative questions, failure cases and human handoffs before launch.

DELIVERABLES An agreed workflow map, configured assistant or automation, integration setup, test scenarios and findings, operating documentation and a walkthrough. Hosting, monitoring and ongoing support are agreed separately.

PRACTICAL BOUNDARIES AI responses can be wrong. Important actions need suitable review, and the system should know when to escalate. Model/API subscriptions, messaging charges and third-party platform fees are quoted separately. Voice/calling agents require a separate feasibility and provider review.

Based in Karachi, Pakistan, I collaborate remotely with founders and teams, including European businesses. Send the repetitive task, tools you use and the outcome you want; we will define a useful first workflow.

Explore my capabilities: https://umer-amin.vercel.app/capabilities