Premium Care Plan — Priority Support + Ongoing Optimization by Trish HarjesPremium Care Plan — Priority Support + Ongoing Optimization by Trish Harjes
Premium Care Plan — Priority Support + Ongoing OptimizationTrish Harjes
Full support for businesses that rely on their website. This plan combines maintenance, ongoing updates, and priority access so your site stays optimized and issues are handled quickly.
What’s included
• Plugin and theme updates
• Monthly backup and security scan
• Uptime monitoring
• Simple monthly performance snapshot
• Up to 1 hour of content edits or small fixes per month
(content updates, layout tweaks, form updates, minor troubleshooting)
• Quarterly site health check-in (15-minute review and recommendations)
Best for
• Active business websites that need regular updates
• Clients who want fast support and proactive oversight
• Sites that are important to daily operations or lead generation
Response time
• First priority response within 24 hours
Scope & process
• Includes maintenance plus small updates within monthly time allowance
• Time does not roll over month to month
• Requests are handled in order of priority and urgency
• Larger projects, redesigns, or complex features may require a separate scope
Revisions
• Edits are handled within the monthly time allowance
• Additional work beyond included time may be quoted separately
Access
• Client must provide access to hosting, CMS, and any required tools
Ownership
• Client retains full ownership of all accounts, hosting, and website assets
Premium Care Plan — Priority Support + Ongoing OptimizationTrish Harjes
Starting at$249 /mo
Tags
Technical Support Specialist
Website Management
Website Optimization
Website Performance
WordPress Maintenance
Full support for businesses that rely on their website. This plan combines maintenance, ongoing updates, and priority access so your site stays optimized and issues are handled quickly.
What’s included
• Plugin and theme updates
• Monthly backup and security scan
• Uptime monitoring
• Simple monthly performance snapshot
• Up to 1 hour of content edits or small fixes per month
(content updates, layout tweaks, form updates, minor troubleshooting)
• Quarterly site health check-in (15-minute review and recommendations)
Best for
• Active business websites that need regular updates
• Clients who want fast support and proactive oversight
• Sites that are important to daily operations or lead generation
Response time
• First priority response within 24 hours
Scope & process
• Includes maintenance plus small updates within monthly time allowance
• Time does not roll over month to month
• Requests are handled in order of priority and urgency
• Larger projects, redesigns, or complex features may require a separate scope
Revisions
• Edits are handled within the monthly time allowance
• Additional work beyond included time may be quoted separately
Access
• Client must provide access to hosting, CMS, and any required tools
Ownership
• Client retains full ownership of all accounts, hosting, and website assets