If you'd like to dig deeper in order to discover where & why users are having issues with your product, OR you are in the initial stages of your product's creation, conducting user interviews & testing is a great place to start.
I am currently experimenting with various tools such as Lyssna, Maze, UserTesting, and Talebook, but am happy to adapt to your preferred methods.
What's included
Interviews
1. User interviews
2. Stakeholder interviews (if applicable)
Usability Testing
There are many types of tests we can run - we'll discuss which types of tests will best suit your needs.
If you'd like to dig deeper in order to discover where & why users are having issues with your product, OR you are in the initial stages of your product's creation, conducting user interviews & testing is a great place to start.
I am currently experimenting with various tools such as Lyssna, Maze, UserTesting, and Talebook, but am happy to adapt to your preferred methods.
What's included
Interviews
1. User interviews
2. Stakeholder interviews (if applicable)
Usability Testing
There are many types of tests we can run - we'll discuss which types of tests will best suit your needs.