UX Heuristic Audit

Pro

Robson Oliveira

Contact for pricing

About this service

Summary

I help startups, product teams, and small businesses find usability issues in their digital products through a focused heuristic audit based on Nielsen’s principles. I identify friction points in key flows and deliver a clear visual report with practical wireframes, so your team knows exactly what to fix. This means you get fast, actionable UX improvements without the cost of a full redesign — bringing real, measurable results for your users and your business.

Process

🗂️ Process
1️⃣ Kick-off & access 2️⃣ Heuristic review & benchmarking 3️⃣ Friction mapping 4️⃣ Report & wireframes 5️⃣ Optional handover call

FAQs

  • 1️⃣ Do you fix the bugs too?

    No, I deliver the audit with clear wireframes — devs handle implementation.

  • 2️⃣ Is the report easy to share?

    Yes! PDF or online doc with visuals and priorities.

  • 3️⃣ How long does it take?

    Typically 2–4 weeks depending on system size.

  • 4️⃣ Can you audit just one flow?

    Yes! Single-flow audits are common for onboarding or checkouts.

  • 5️⃣ Is the presentation call recorded?

    If you’d like, yes! I can record it for your team.

What's included

  • UX Heuristic Audit

    I help product teams, startups, and businesses who feel their flows are blocking conversions or productivity. With a full heuristic audit, I pinpoint usability friction in systems, web apps, dashboards, or complex platforms, delivering practical visual solutions that can be implemented without dev rework.

  • 📌 What’s included

    This service includes a kickoff session to align context, define goals, and get access to your product; a full heuristic review and benchmark based on Nielsen’s 10 usability principles; visual friction mapping that highlights usability blockers; a clear visual report with screenshots, prioritized issues, and explanations; practical solution wireframes for quick implementation; and an optional delivery call with recording if needed. The typical timeline is 2–4 weeks, depending on your project’s size and complexity.

  • ⭐ What makes it different

    I combine a rigorous, research-driven UX approach with hands-on visual execution in Figma or PDF. Instead of just handing over findings, I provide immediately actionable materials that are ready to integrate, along with collaborative support at every step—from insight through implementation.

  • 📂 Deliverables

    UX Heuristic Audit, Friction Mapping, Visual Report, Solution Wireframes, Optional Handover Call.

Skills and tools

Product Designer

UX Designer

UX Researcher

Figma

Figma

Notion

Notion

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