Virtual specialist

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About this service

Summary

I am virtual Assistant .

My name is Ndubuisi Franklin and I am an IT Support Specialist with extensive experience in customer service systems such as Zendesk, Freshdesk, Salesforce and more. I have the skills necessary to provide excellent customer service and satisfaction through the course of my duties.

I am confident that I can provide consistent support for your customer inquiries and daily messaging needs. Through the course of my work I maintain a professional yet engaging interaction with our customers that ensures they receive exceptional social skills in addition to consistently prompt responses.

I believe that my background as well as my commitment to customer service make me the perfect fit for this job requirement. If you're interested please feel free to reach out so we can discuss further!

What's included

  • Experience

    With a rich history of over 16 years in the motor spare parts industry, coupled with proven expertise as a virtual assistant, I am confident in my ability to bring significant value to your dynamic team

  • Dedication

    I am a dedicated and reliable customer support professional with 16 years of experience. I am passionate about helping customers and ensuring they have a positive experience.

  • Strength

    My strengths include my excellent communication skills, my ability to stay calm under pressure,my attention to detail, my problem-solving skills, and my ability to work independently. I am also a quick learner and a team player.


Skills and tools

Personal Assistant
Virtual Assistant
Customer Support Representative
Gmail
Google Calendar
Google Docs
Google Sheets
Microsoft PowerPoint

Work with me