Operations Systems & Team Enablement for Service-Led Brands

Starting at

$

4,000

About this service

Summary

I help growing service brands bring clarity to chaos by designing structured operations, SOPs, client workflows, and team systems. Whether you’re scaling a concierge service, wellness studio, or membership community - I streamline how your team works, communicates, and delivers excellence.

FAQs

  • Do I need to be using specific tools like Zendesk or Monday.com?

    No. I work with a variety of systems and can adapt to your stack or suggest alternatives.

  • Can you train my team too?

    Absolutely. I can create training materials or run sessions to ensure successful handover.

  • What types of businesses is this for?

    Service-led brands of any size - whether you're managing client bookings, coaching programs, memberships, or high-end customer care.

  • Do you offer ongoing support?

    Yes, once we’ve built the systems, I’m happy to stay on in an advisory or retainer capacity if needed.

What's included

  • Operations Audit Report

    Snapshot of your current systems, gaps, and next steps.

  • SOPs & Workflow Docs

    Clear, reusable documentation to scale your services and onboard new team members.

  • Tool & Automation Setup

    Customized workflows, triggers, and dashboards in tools like Zendesk or Monday.com.

  • Performance & QA Frameworks

    Basic quality assurance rubrics and weekly audit templates for service consistency.

  • Training Materials

    Quick-start guides or training docs for team onboarding and performance alignment.


Duration

4 weeks

Skills and tools

Operations Manager

Business Workflow Automation

Service Designer

G Suite

G Suite

monday.com

monday.com

Notion

Notion

Trello

Trello

Zendesk

Zendesk