Operations Triage: Rapid Solutions for Urgent Challenges

Starting at

$

4,000

About this service

Summary

Operations Triage provides rapid, clear-headed solutions to urgent, high-stakes challenges. With experience managing complex operations under pressure at SpaceX and beyond, I bring calm, decisive leadership that quickly identifies core issues and delivers a clear, actionable plan within 72 hours. I'll simplify chaos and create strategic, efficient solutions makes this service uniquely effective.

Process

1. Get Started:

Start with a 20-minute discovery call to define the problem, understand the urgency, and set clear objectives. This allows us to quickly align on the fundamentals and prepare to act.

2. Align on Strategy:

We dive deep into the issue, using first-principles thinking to pinpoint the core problem. Our team then designs a tailored action plan, focusing on immediate, high-impact steps that can be implemented swiftly.

3. Implement & Deliver:

Within 72 hours, we deliver a detailed action plan with clear steps, recommended resources, and an execution strategy. Our process emphasizes fast, effective solutions that minimize disruption and stabilize your operations.

Key Callouts:

Full-service crisis management from problem diagnosis to resolution.

Expertly managed, with immediate action and quick turnarounds.

Fixed Price for Fast Response — simple, predictable pricing for urgent needs.

Radical transparency: Our work is 100% open source to you.

Unwavering commitment: We refuse to fail, even under pressure.

No unnecessary communication: Efficient, direct, and to the point.

FAQs

  • What types of problems does Operations Triage address?

    Operations Triage is designed for urgent, high-stakes issues like supply chain disruptions, runaway budgets, critical tool failures, or sudden staffing changes. If your business is facing an immediate crisis, this service brings swift, effective solutions.

  • How quickly can you start working on my problem?

    We can begin with a 20-minute discovery call as soon as you reach out. Once the issue is defined, our team starts immediately, aiming to deliver a full action plan within 72 hours.

  • What happens if my issue can’t be fully resolved in 72 hours?

    The 72-hour timeframe ensures you receive a robust, actionable plan to start addressing the problem immediately. If further support is needed, we can continue working with you on an ongoing basis to ensure a full resolution.

  • How do you approach identifying the core issue quickly?

    We apply first-principles thinking, breaking down the problem to its essentials. This allows us to bypass noise and get straight to the root cause, ensuring that the solution addresses the fundamental issue rather than just the symptoms.

  • Will this disrupt my ongoing operations?

    Our goal is to minimize disruption while resolving the crisis. We work collaboratively to implement solutions that stabilize your operations without causing unnecessary interruptions.

What's included

  • Immediate Problem Diagnosis & Core Issue Identification

    Quickly identify the root cause of your urgent issue. Through a rapid yet thorough assessment, we uncover the core problem, allowing us to address it directly without wasting time on symptoms.

  • 72-Hour Action Plan

    A clear, step-by-step plan to resolve your critical issue. Delivered within 72 hours, this plan outlines immediate actions, resource needs, and key steps to regain control and stability, ensuring you can act quickly and effectively.

  • Crisis Management & Recovery Strategy

    Guidance on managing ongoing disruptions and preventing future incidents. We provide a tailored strategy to handle the immediate crisis, alongside recommendations to strengthen your operations against similar issues in the future.

  • Resource & Team Allocation Blueprint

    Optimize your resources and personnel to address the crisis. We analyze your current assets and advise on how to reallocate resources or bring in the right talent, ensuring every effort is focused on resolving the issue at hand.

  • Post-Crisis Stability & Optimization Report

    A follow-up analysis to ensure stability after the crisis is addressed. We don’t just put out the fire; we provide insights on how to improve your systems so that similar problems are less likely to occur, leading to smoother, more efficient operations.


Duration

1 week

Skills and tools

Business Owner
Project Manager
Operations Lead
Google Sheets
Notion
OpenAI
Python
SQL

Industries

Manufacturing
Consumer Goods
Consumer Electronics

Work with me