A lot comes to building a successful product that users can enjoy. I will conduct an analysis of your existing product’s user experience, highlight bad UX, lack of context and friction points. After the audit is done, we can discuss ways to increase conversions and solutions for improving UX.

Process

1. Identifying the most important journey

You may already have a user journey in mind (i.e., creating an account, or the first-time user experience), but if not, I can help you identify the most influential one.

2. Completing the audit

I'll then compile all the material I'll need (e.g., URLs, designs, logins), and complete the audit during an agreed time slot.

You'll get a checklist of every issue raised, weighted by importance, so you know what to work on first.

3. Creating a roadmap

The audit doesn’t end when I send you over the documents. I'm then available to chat through the audit, future designs, and UX-problems indefinitely.

We can get into finer details about issues raised in the audit, and discuss potential resolutions.

I'll encourage you to send me revised designs to look at, and we can check that they fix the issues.