Address and resolv tenant complaints and inquiries, maintaining high satisfaction. Design and implement social media strategies to align with business goals. Develop and manage content calendars for each platform to establish timely and relevant posts. Write and distribute press releases to increase brand visibility. Work with maintenance staff to complete timely repairs and enhancements. Management of Social Networks to clients of different kinds Generation of content, plans and communication strategy Monthly reports of digital performance. Conducted daily updates to social media profiles to boost company online presence. Increase customer engagement through social media.