Summary

FAQs

• What is included in the maintenance service?

  The maintenance service includes regular updates for WordPress core, themes, and plugins, backups, security monitoring, performance optimization, and troubleshooting for any issues that arise.

• How often will you update my website?

  I recommend updating your website monthly or whenever major updates are released. Critical security updates may be applied immediately to protect your site.

• Will my website experience downtime during maintenance?

  I strive to keep downtime to a minimum, and most maintenance tasks can be completed without taking the site offline. If any downtime is required, I will notify you beforehand.

• Can you help if my site is hacked or compromised?

  Yes, I can help recover your site in the event of a security breach, removing malware, fixing vulnerabilities, and restoring your site from a backup if necessary. But that would be an additional task.

• Do you offer long-term support?

  Yes, I offer ongoing maintenance and support packages that can be tailored to your website's needs. Whether you need monthly checks or more frequent updates, I’ll ensure your website remains secure and up-to-date.

• What if additional major issues appear during an update or maintenance?

  If any major issues arise during updates or maintenance, I will promptly convey the issue to you. Please note that resolving such issues will be considered an additional task and may require extra time and cost. I’ll provide you with a detailed explanation and an estimate before proceeding with the solution.