A support bot trained on your docs, FAQs, and past tickets. It answers customers 24/7 on your site or helpdesk and hands off to a human when unsure.
Deliverables:
Knowledge base built from your docs/URLs/tickets (RAG)
Chat widget for your site, or Slack/helpdesk/email integration
Human-handoff rules and a conversation log
Tone/brand prompt tuning; test set of 30 Q&As with results
Docs, a recorded walkthrough, and 14 days of fixes
Timeline: 5 business days
Client provides: docs/FAQ/URLs, 20+ example customer questions, brand tone, handoff contact, site/helpdesk access, and your own OpenAI/Anthropic API key (usage billed to you).
A support bot trained on your docs, FAQs, and past tickets. It answers customers 24/7 on your site or helpdesk and hands off to a human when unsure.
Deliverables:
Knowledge base built from your docs/URLs/tickets (RAG)
Chat widget for your site, or Slack/helpdesk/email integration
Human-handoff rules and a conversation log
Tone/brand prompt tuning; test set of 30 Q&As with results
Docs, a recorded walkthrough, and 14 days of fixes
Timeline: 5 business days
Client provides: docs/FAQ/URLs, 20+ example customer questions, brand tone, handoff contact, site/helpdesk access, and your own OpenAI/Anthropic API key (usage billed to you).