Shopify Customer Support Specialist | Email, Chat & Order Help by Valentine MbanjwaShopify Customer Support Specialist | Email, Chat & Order Help by Valentine Mbanjwa
Shopify Customer Support Specialist | Email, Chat & Order HelpValentine Mbanjwa
Cover image for Shopify Customer Support Specialist | Email, Chat & Order Help
I help Shopify store owners turn customers into fans with fast, friendly support.
Are you losing sales because customers wait too long for replies? I got you!
What I can do for you:
✅ Email & Live Chat Support - fast, friendly replies that keep customers happy ✅ Order Tracking - "Where is my order?" - I handle it ✅ Returns, Refunds & Exchanges - I follow your policy and keep it smooth ✅ Shopify Help - products, checkout, apps, discount codes ✅ Handle angry customers with care - I turn complaints into 5-star reviews
Why me?
Based in Johannesburg, South Africa - Available Mon-Fri SAST (GMT+2)
Fluent in English
Identity verified on Contra
Quick to learn your store & your tone
Reliable & quick responder
Tools I use: Shopify, Gorgias, Zendesk, Intercom, Gmail, Slack
Perfect for: Shopify stores doing 50-500 orders/month who need reliable support without hiring full-time.
Let's make your customers love you!
Starting at$25 /hr
Tags
Shopify
Zendesk
Customer Support Representative
live chat
email support
order management
Service provided by
Valentine Mbanjwa Johannesburg, South Africa
1
Followers
Shopify Customer Support Specialist | Email, Chat & Order HelpValentine Mbanjwa
Starting at$25 /hr
Tags
Shopify
Zendesk
Customer Support Representative
live chat
email support
order management
Cover image for Shopify Customer Support Specialist | Email, Chat & Order Help
I help Shopify store owners turn customers into fans with fast, friendly support.
Are you losing sales because customers wait too long for replies? I got you!
What I can do for you:
✅ Email & Live Chat Support - fast, friendly replies that keep customers happy ✅ Order Tracking - "Where is my order?" - I handle it ✅ Returns, Refunds & Exchanges - I follow your policy and keep it smooth ✅ Shopify Help - products, checkout, apps, discount codes ✅ Handle angry customers with care - I turn complaints into 5-star reviews
Why me?
Based in Johannesburg, South Africa - Available Mon-Fri SAST (GMT+2)
Fluent in English
Identity verified on Contra
Quick to learn your store & your tone
Reliable & quick responder
Tools I use: Shopify, Gorgias, Zendesk, Intercom, Gmail, Slack
Perfect for: Shopify stores doing 50-500 orders/month who need reliable support without hiring full-time.
Let's make your customers love you!
$25 /hr