An AI chatbot that handles customer support around the clock, such as return requests and complaints, so businesses can answer customers quickly without a human on every chat. Customers ask questions in a simple chat, and the bot replies with clear steps and sends them to the right page when they need to take action (for example, a returns portal). When needed, the AI can trigger real actions, like processing a return request, and send an email confirmation.

How it’s built: A React 18 and TypeScript frontend (Vite), a Python FastAPI backend, and OpenAI GPT-4o-mini with function calling. Login security uses JWT tokens and bcrypt password hashing. Data is stored with SQLModel (SQLite for local development, PostgreSQL for production). Email confirmations are sent from the backend, and the app runs with Docker Compose. English is active and Urdu support is in place.

Who it’s for: Online stores and service businesses that want faster replies and fewer repetitive support tickets.