Create a cleaner Kajabi account experience so members can find learning, billing, support, and profile tools without friction.

I redesign member navigation and customer account pathways for businesses whose Kajabi experience has outgrown the defaults. The result is a more intuitive home base that helps customers move between products, manage their account, and get help with less confusion.

We begin by reviewing your member journey, products, access structure, recurring questions, and the account actions customers use most. I then map and implement the agreed navigation improvements within your Kajabi templates and account setup.

The work can include streamlined menus, clearer account links, member-specific calls to action, billing and subscription pathways, continue-learning links, support access, profile guidance, and better transitions between products or communities.

I personally handle the experience planning, interface design, Kajabi implementation, and responsive testing. The finished navigation is designed to remain manageable as your catalog grows.

This service is ideal for memberships, academies, coaching businesses, and organizations with multiple Kajabi products or customer pathways.

What you receive

Navigation audit and plan: A clear map for member destinations, account actions, and support pathways.

Custom Kajabi implementation: The agreed navigation and account experience built responsively.

Testing and handoff: Desktop and mobile checks, member-path testing, and maintenance guidance.