Technical Writer

Starting at

$

60

/hr

About this service

Summary

Technical Documentation Catered to Your Needs

Technical documentation is a key player in revenue generation and customer satisfaction. If a user can rely on well-researched technical documentation to avoid lengthy phone calls with an overloaded customer support department, you have gained yourself one more happy customer and one less person on the phone line.

My technical documentation deliverables give clients the opportunity to build reliability and trust with consumers. You will receive:

  • Technical documentation catered to your needs and timeline. What can this look like for you?
    • Website pages that contribute to a knowledge base for your product
    • Manuals with a formatted table of contents, structured body, and index
    • Instructional keynotes that can be presented to customers, employees, or stakeholders
  • Stakeholder management that lets you make key decisions while leaving the grunt of the project managing to me. How involved do you want to be in the process?
    • You can collaborate to help build the documentation for your needs
    • You can take a hands off approach if you have other business priorities
    • You can do a mix of both by making key documentation decisions while trusting me to manage and deliver the project
  • Two-week remedial period in which I can edit and revise your project based on continued feedback.

Technical documentation is a key factor in the success of a product, and I can help you stand out against competitors by providing documentation that retains customers and keeps them satisfied with your product.

What's included

  • Technical Documentation

    Specialized documentation delivered on an agreed upon timeline.

  • Stakeholder Managment

    Synchronous communication (meetings, phone calls) and asynchronous communication (messaging, emails) with key stakeholders to discuss project scope, perform research, and receive documentation feedback.

  • Remedial Period

    Availability up to 2 weeks after the documentation is delivered to respond to feedback.


Skills and tools


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STARTING AT

$60/hour

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