
User research/UX research
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About this service
Summary
What's included
Research report
I help teams deeply understand their users and make evidence-based product decisions through structured, end-to-end UX research. All research culminates in a strategic insights report with actionable recommendations, design implications, and next steps. Whether you're validating a concept, improving usability, or defining an entirely new direction, my research clarifies what matters most and why, so you can move forward with confidence.
Quantitative Analysis Deliverables
• Surveys, NPS, and Attitudinal Metrics • Product Analytics & Funnel Reviews • Benchmarking & Comparative Analysis • A/B Testing Plans & Experiment Frameworks
Qualitative Analysis Deliverables
• User Interviews & Discovery Sessions • Contextual Inquiry & Workflow Mapping • Personas & Behavioural Archetypes • Journey Maps & Task Analyses • Usability Testing Reports
Skills and tools
Industries