Virtual Business Manager

Emelia Nicco-Annan, PMP

Contact for pricing

About this service

Summary

As a certified Project Management Professional (PMP) and a mid career professional with over 10 years of experience managing high performing teams, I bring on board exceptional customer service management skills, team management and project management to ensure business growth.

Process

·  Business Operations Optimization: I’ll assess your current processes and implement best practices to improve efficiency, reduce costs, and eliminate bottlenecks.
·  Project & Team Management: From strategic planning to task delegation, I’ll manage key projects, ensuring that deadlines, budgets, and objectives are met.
·  Leadership & Direction: Drawing on my PMP certification and MBA, I’ll provide guidance and leadership to your team, ensuring alignment with your business vision.
·  Client & Stakeholder Management: I’ll facilitate effective communication with stakeholders, manage client relationships, and help you maintain high levels of customer satisfaction.
·  Time & Resource Management: I’ll create and implement systems that maximize productivity, enabling your team to focus on high-impact tasks.

What's included

  • Clients will receive holistic business operations support from a certified Project Management Professional (PMP)

    1. Management of day to day operations 2. End to end management of projects 3. Handling of all customer interfacing processes of your business

  • Why Choose Me?

    With my PMP certification and MBA, I combine operational expertise, strategic insight, and effective leadership to help you achieve your business objectives. From managing projects to optimizing workflows, I bring structure, clarity, and accountability to your business operations. Let me take care of the details while you focus on growth. Book a session today and let’s start optimizing your business for success!

  • Unmatched efficiency

    1. Detailed Operations Assessment & Action Plan: A strategic roadmap outlining process improvements and efficiency gains. 2. Project Management & Tracking Reports: Regular updates on project status, timelines, milestones, and budget adherence. 3. Team & Resource Allocation Plans: Clear strategies for effective delegation, resource management, and team coordination. 4. Monthly Performance Reports: A comprehensive report on business performance, key metrics, and suggestions for further improvements.

Skills and tools

Project Manager

Virtual Business Manager

Operations Lead

Asana

Microsoft Project

monday.com

Notion

Zoho CRM

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