Virtual Business Manager

Emelia Nicco-Annan, PMP

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About this service

Summary

As a certified Project Management Professional (PMP) and a mid career professional with over 10 years of experience managing high performing teams, I bring on board exceptional customer service management skills, team management and project management to ensure business growth.

Process

· Business Operations Optimization: I’ll assess your current processes and implement best practices to improve efficiency, reduce costs, and eliminate bottlenecks.

· Project & Team Management: From strategic planning to task delegation, I’ll manage key projects, ensuring that deadlines, budgets, and objectives are met.

· Leadership & Direction: Drawing on my PMP certification and MBA, I’ll provide guidance and leadership to your team, ensuring alignment with your business vision.

· Client & Stakeholder Management: I’ll facilitate effective communication with stakeholders, manage client relationships, and help you maintain high levels of customer satisfaction.

· Time & Resource Management: I’ll create and implement systems that maximize productivity, enabling your team to focus on high-impact tasks.

What's included

Clients will receive holistic business operations support from a certified Project Management Professional (PMP)
1. Management of day to day operations 2. End to end management of projects 3. Handling of all customer interfacing processes of your business
Why Choose Me?
With my PMP certification and MBA, I combine operational expertise, strategic insight, and effective leadership to help you achieve your business objectives. From managing projects to optimizing workflows, I bring structure, clarity, and accountability to your business operations. Let me take care of the details while you focus on growth. Book a session today and let’s start optimizing your business for success!
Unmatched efficiency
1. Detailed Operations Assessment & Action Plan: A strategic roadmap outlining process improvements and efficiency gains. 2. Project Management & Tracking Reports: Regular updates on project status, timelines, milestones, and budget adherence. 3. Team & Resource Allocation Plans: Clear strategies for effective delegation, resource management, and team coordination. 4. Monthly Performance Reports: A comprehensive report on business performance, key metrics, and suggestions for further improvements.

Skills and tools

Project Manager

Virtual Business Manager

Operations Lead