Summary

FAQs

• What kind of businesses or industries can benefit from Agentic AI, and how will it integrate with our existing systems and infrastructure?

  Agentic AI can benefit businesses and industries that rely on social media and messaging platforms to interact with customers, such as e-commerce companies, retail brands, and media organizations. Our AI agents can be integrated with popular platforms like WhatsApp, Instagram, and TikTok, allowing businesses to automate customer support, marketing, and sales conversations, and provide personalized experiences to their customers. By leveraging our Agentic AI technology, businesses can create custom agents that can handle a wide range of tasks, from simple customer inquiries to complex transactions, and provide a seamless and engaging experience across multiple channels and platforms.

• How long does the Agentic AI development process typically take, and what are the key milestones and deliverables along the way?

  The Agentic AI development process can take anywhere from 10 days to a couple months, depending on the complexity of the project and the scope of the requirements. Our development process includes key milestones such as discovery, design, development, testing, and deployment, with regular check-ins and progress updates to ensure that our clients are informed and engaged throughout the process. We provide a detailed project plan and timeline at the outset of the project, with clear deliverables and milestones to ensure that our clients know what to expect and when.

• What kind of data and information will the AI agent require to function effectively, and how will you ensure that our data is secure and protected?

  AI agents can be designed to access data of a vast range of sensitivity. AI agents that are developed to interact with sensitive data involve more complexity to make sure that their data access is gated. At Sermonis we take data security and protection very seriously, and we implement robust security measures to ensure that our clients' data is safe and secure, including encryption, access controls, and regular backups. We also work closely with our clients to ensure that we are compliant with all relevant data protection regulations and standards, including GDPR and HIPAA.

• How will we measure the success and ROI of the Agentic AI solution, and what kind of ongoing support and maintenance will be provided?

  We work with our clients to establish clear key performance indicators (KPIs) and metrics to measure the success and ROI of the Agentic AI solution, including metrics such as cost savings, productivity gains, and customer satisfaction. Our AI agents are designed to provide ongoing value and insights to our clients, and we provide regular reporting and analytics to help our clients understand the impact of the solution. We also provide ongoing support and maintenance to ensure that the solution continues to meet our clients' evolving business needs, including regular software updates, bug fixes, and technical support.

• Can we customize or update the AI agent as our business needs change, and what are the costs and timelines associated with making changes to the solution?

  Yes, our AI agents can be customized or updated as our clients' business needs change, and we work closely with our clients to understand their evolving requirements and priorities. The costs and timelines associated with making changes to the solution will depend on the scope and complexity of the changes, and we provide a detailed estimate and project plan for any changes or updates. We also offer a range of flexible pricing models and support options to ensure that our clients can adapt and evolve their AI solutions over time, including subscription-based pricing and pay-as-you-go support.