Anyone can build you an agent. Almost nobody stays to run it, & running it is where the money either shows up or quietly does not.

I have been up at 2am with a client's phone line down & no way to tell how long it had been down. It cost me a night & a lot of trust. This offer exists so that never happens to you.

What I do every month.

Run the full eval suite against your live agents & send you the results. Golden scenarios, deterministic grading on the pass or fail items, an LLM judge on conversation quality.

Score real production transcripts nightly. When the scoring finds a pattern worth fixing, I propose the patch, you approve it, & it retires automatically if it regresses.

Watch the writes. A truth audit diffs what the system believes it did against what is actually in your database, so a booking that silently failed gets caught the same night.

Fix what breaks. Prompt drift, a vendor changing an API, a number going quiet, a webhook that started 500ing.

One call a month where I tell you what the numbers actually say & what I would change next.

You get the report whether or not anything is wrong. A quiet month with evidence is the product.

Good fits are teams already running agents in production, & agencies who sold the build & now need someone to keep it alive under their name. White label is fine, I stay invisible.

If two months go by & the report is boring every time, I will tell you to cancel. I would rather lose the retainer than bill you for watching a system that does not need it. Cancel any month.