Customer Feedback & Loyalty Analysis – Third-Party PerspectiveSamuel Arturo Rueda Torres
I’m a Gen Z professional fluent in English and Spanish, bringing a fresh, global perspective to customer research and loyalty analysis. By reaching out to your clients as a neutral third party through calls and email campaigns, I uncover honest pain points and translate them into actionable insights. My approach goes beyond data collection — I deliver strategies, reports, and even sales pitches that help teams connect better and grow faster.
What's included
Customer Feedback Collection
Structured outreach to customers via personalized calls and email campaigns. Includes contact scripts, 1–2 follow-ups, and raw notes from each interaction, capturing pain points, satisfaction drivers, and loyalty signals.
Customer Loyalty & Pain Point Analysis
Consolidated analysis of all customer interactions, highlighting recurring themes, loyalty levels (advocates, neutral, detractors), and the top 3–5 customer pain points affecting satisfaction and retention. Delivered in a clear, structured report (PDF or Google Slides) with visual summaries and key metrics.
Executive Diagnosis Report
A comprehensive summary consolidating customer insights into a professional, easy-to-read report. Includes key findings, loyalty mapping, customer sentiment analysis, and risk/opportunity areas. Delivered in PDF or Slide format with visual charts and graphs.
Sales Pitch from Customer Pain Points
A concise and powerful sales pitch crafted directly from real customer pain points and insights. I transform the diagnostic findings into a practical sales narrative that your team can use immediately to connect with prospects.
FAQs
Starting at$100
Duration1 week
Tags
ChatGPT
Google Drive
NotebookLM
Customer Support Representative
Email Marketer
Market Researcher
Service provided by
Samuel Arturo Rueda Torres Bogota, Colombia
Customer Feedback & Loyalty Analysis – Third-Party PerspectiveSamuel Arturo Rueda Torres
Starting at$100
Duration1 week
Tags
ChatGPT
Google Drive
NotebookLM
Customer Support Representative
Email Marketer
Market Researcher
I’m a Gen Z professional fluent in English and Spanish, bringing a fresh, global perspective to customer research and loyalty analysis. By reaching out to your clients as a neutral third party through calls and email campaigns, I uncover honest pain points and translate them into actionable insights. My approach goes beyond data collection — I deliver strategies, reports, and even sales pitches that help teams connect better and grow faster.
What's included
Customer Feedback Collection
Structured outreach to customers via personalized calls and email campaigns. Includes contact scripts, 1–2 follow-ups, and raw notes from each interaction, capturing pain points, satisfaction drivers, and loyalty signals.
Customer Loyalty & Pain Point Analysis
Consolidated analysis of all customer interactions, highlighting recurring themes, loyalty levels (advocates, neutral, detractors), and the top 3–5 customer pain points affecting satisfaction and retention. Delivered in a clear, structured report (PDF or Google Slides) with visual summaries and key metrics.
Executive Diagnosis Report
A comprehensive summary consolidating customer insights into a professional, easy-to-read report. Includes key findings, loyalty mapping, customer sentiment analysis, and risk/opportunity areas. Delivered in PDF or Slide format with visual charts and graphs.
Sales Pitch from Customer Pain Points
A concise and powerful sales pitch crafted directly from real customer pain points and insights. I transform the diagnostic findings into a practical sales narrative that your team can use immediately to connect with prospects.
FAQs
$100