Answers from your own docs, not the open internetI build a support chatbot that answers customer questions from your own documentation and past tickets - never from the open internet, so it doesn't make things up. It knows who is asking, so a free user and an admin get different answers; it says it doesn't know when your docs don't cover something; and it hands the conversation to your team when a human should take over. You get it running in production, connected to your docs, plus a short handover doc so your team can maintain it. I own the whole path: ingestion, retrieval, API, prompts and evaluation, web front end, deploys.