What's included

• 🛍️E-Commerce Sales Specialist

  💬 Engage customers through live chat, addressing inquiries, and driving sales with enticing promotions. 🚀 Manage digital platforms like Shopee, Lazada, and TikTok to optimize product visibility. 📈 Ensure seamless order fulfillment, create sales invoices, and enhance overall customer satisfaction. 📊 Establish organized tracking systems for chats, reviews, and FAQs, facilitating insightful analysis.

• 📞 Telco Tech Expert

  📱 Provide inbound technical support, answering calls, and resolving network-related concerns. 🔄 Navigate backend systems proficiently for account modifications, ensuring accurate customer profiles. 📊 Create detailed reports contributing to data-driven decision-making for enhanced service delivery. 🔍 Key Skills: 💡 Customer Engagement 📱 Technical Troubleshooting 🌐 Digital Platform Management 📊 Data Analysis 🤝 Customer Satisfaction