What's included

• Remote Technical Assistance

  Remote desktop support for quick problem-solving without the need for on-site visits. Screen-sharing sessions to guide you through specific technical tasks.

• Software Installation and Configuration

  Expert installation and configuration of software applications to meet your business needs. Customization of settings for optimal performance and security.

• Network Optimization

  Analysis and optimization of network performance for improved speed and reliability. Configuration of routers, switches, and firewalls to enhance network security.

• Technical Documentation

  Creation of user-friendly documentation for common technical procedures.

• Data Backup and Recovery

  Implementation of robust data backup solutions to prevent data loss. Recovery assistance in the event of unexpected data incidents.

• Troubleshooting and Issue Resolution

  Prompt identification and resolution of technical issues affecting your systems. Step-by-step documentation of the troubleshooting process for future reference.