Create proactive, repeatable processes and playbooks to drive CX by Tessa Dixon

Create proactive, repeatable processes and playbooks to drive CX by Tessa DixonCreate proactive, repeatable processes and playbooks to drive CX by Tessa Dixon

Create proactive, repeatable processes and playbooks to drive CXTessa Dixon

I create proactive, repeatable processes and playbooks that ensure consistently strong customer experiences. By developing comprehensive strategies, optimizing workflows, and providing detailed playbooks for various customer interactions, I help organizations deliver seamless and exceptional customer service. What makes my approach unique is the focus on proactive engagement and continuous improvement, supported by tailored training and advanced technology integration.

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Cover image for Establish and recruit world-class functional client service team

Establish and recruit world-class functional client service teamContact for pricing

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Identify gaps in CX across all touch-points in customer journeyContact for pricing

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