
E-Commerce Operations Manager
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About this service
Summary
What's included
Website Management
Comprehensive website management covers domain setup, hosting, and seamless API and app integrations for optimal functionality. Product listings are curated, images refreshed, and sales launches executed to enhance user experience and boost conversions, ensuring a robust online presence.
Inventory Management
Strategic inventory management includes procurement coordination and manufacturer partnerships. Less-than-truckload (LTL) shipments are optimized, with 3PL inventory balanced across multiple locations. Direct-to-consumer (DTC) order fulfillment is monitored to maximize efficiency and reliability.
Operational Support
Business operations are streamlined through strategic oversight and cross-departmental coordination. Customer service communication is optimized to ensure a seamless brand-to-consumer experience, enhancing satisfaction and operational flow.
Email Marketing
Targeted email campaigns for sales, promotions, and updates are designed and deployed, aligning with brand goals through close marketing team collaboration to drive engagement and conversions.
Reporting
Monthly reports deliver actionable insights, tracking key performance indicators (KPIs) and historical data to support data-driven decisions and sustained business growth.
Skills and tools
IT Specialist
Operations Manager
Business Operations

Asana

G Suite

monday.com

Shopify

Slack
Industries