Account Management | Client Communication | Client Management
Starting at
$
2,500
About this service
Summary
What's included
I have experience with managing communication with multiple clients at once and also organising my work team (in a marketing agency) in the interest of high client satisfaction
-Helping clients and overseeing their requests -Transmission of requests between our clients and partner agencies through communication -Taking care of requests for ad account top-ups, replacements, transfers, etc. -Making sure customer satisfaction is maintained at a high level and helping them to spend more -Aiming to increase customers efficient spending
Why should you choose me?
-Having experience with managing clients in the field of digital marketing & advertising for 4 years -Highly communicative, a people person, optimistic and an extrovert -Very organised but balanced, knowing how to approach the right tone with the clients due to high experience
Skills and tools
Account Manager
Customer Support Representative
Project Manager
Gmail
Google Docs
Slack
Trello
Zoom