Account Management | Client Communication | Client Management

Starting at

$

2,500

About this service

Summary

I have managed worldwide clients such as P&G, Yettel, SC Johnson, Beefeater Gin & Tonic, HiPP and many more.

What's included

  • I have experience with managing communication with multiple clients at once and also organising my work team (in a marketing agency) in the interest of high client satisfaction

    -Helping clients and overseeing their requests -Transmission of requests between our clients and partner agencies through communication -Taking care of requests for ad account top-ups, replacements, transfers, etc. -Making sure customer satisfaction is maintained at a high level and helping them to spend more -Aiming to increase customers efficient spending

  • Why should you choose me?

    -Having experience with managing clients in the field of digital marketing & advertising for 4 years -Highly communicative, a people person, optimistic and an extrovert -Very organised but balanced, knowing how to approach the right tone with the clients due to high experience


Skills and tools

Account Manager

Customer Support Representative

Project Manager

Gmail

Gmail

Google Docs

Google Docs

Slack

Slack

Trello

Trello

Zoom

Zoom