What's included

• Community Management

  Content calendar: A schedule of planned content, including posts, articles, newsletters, or any other form of communication aimed at the community, to ensure consistent and regular engagement. Metrics and analytics report: Regular reports detailing key performance indicators (KPIs) such as engagement levels, user growth, sentiment analysis, and other relevant metrics to measure the success of the community management efforts. Community guidelines and policies: Clear and concise guidelines outlining the expected code of conduct, moderation policies, and rules for the community members to ensure a safe and respectful environment. Community growth plan: A strategic plan outlining how the community will be expanded, including tactics for attracting new members, retaining existing ones, and encouraging active participation. Crisis management plan: A plan detailing the steps to be taken in case of any negative incidents or crises within the community, including protocols for addressing conflicts, handling negative feedback, or managing any other potential issues. Regular community updates: Periodic updates for community members summarizing recent activities, upcoming events, and any other relevant information to keep the community informed and engaged. Engagement and interaction reports: Detailed reports on the level of engagement and interactions within the community, including insights into popular topics, member contributions, and overall sentiment.