Elevate Your Business with Smart WhatsApp Automation

Harsh Agrawal

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About this service

Summary

I offer advanced WhatsApp automation solutions to streamline customer interactions, automate responses, and manage leads efficiently. What sets my service apart is the high level of customization and seamless integration with your CRM for ticket creation and support, ensuring a tailored, efficient, and responsive approach to your business communication needs.

Process

1. Initial Consultation: Discuss your current WhatsApp strategy, pain points, and desired outcomes.

Outcome: Clear understanding of project objectives and requirements.

2. Requirement Analysis: Identify key functionalities, preferred integrations, and specific automation rules.

Outcome: Comprehensive list of requirements and a project plan.

3. Platform Setup: Set up the project workspace and configure initial settings for automation.

Outcome: Ready-to-develop environment.

4. Automation Workflow Design: Design auto-responses, broadcast messages, and ticket creation processes.

Outcome: Detailed automation workflow plan.

5. Integration with CRM: Integrate automation with your CRM platform to organize and track leads.

Outcome: Seamless lead capture and management system.

6. Customisation and Optimisation: Customize workflows based on feedback, optimize for efficiency, and ensure scalability.

Outcome: Tailored and efficient automation workflows.

7. Client Review and Feedback: Present the automated workflows for review, gather feedback, and make necessary adjustments.

Outcome: Refined automation aligned with your vision.

8. Deployment: Deploy the automation workflows on your WhatsApp Business account.

Outcome: Live automation deployed on your preferred platform.

9. Post-Deployment Support: Offer one month of maintenance, including updates, troubleshooting, and performance monitoring.

Outcome: Smooth operation and ongoing support for the automation system.

This structured process ensures a comprehensive and tailored approach to automating your WhatsApp interactions, enhancing customer engagement, and improving overall business efficiency.

FAQs

How long does it take to set up WhatsApp automation?
The setup process typically takes 2-4 weeks, depending on the complexity and specific requirements of your automation needs.
Can the automation be customised to fit my specific business needs?
Absolutely! The automation workflows are highly customizable and can be tailored to meet your unique requirements and preferences.
What platforms do you use for WhatsApp automation?
We use ManyChat for developing and managing WhatsApp automation workflows. Additionally, we integrate with CRM platforms like Airtable for lead management.
Will I be able to monitor and manage the automated interactions?
Yes, you'll have full access to the automation dashboard where you can monitor interactions, manage responses, and make adjustments as needed.
What kind of post-deployment support do you offer?
We provide one month of post-deployment support, including updates, troubleshooting, and performance monitoring to ensure the smooth operation of the automation system.
How will this automation benefit my business?
Automating WhatsApp interactions will enhance customer engagement, ensure timely responses, streamline communication, and improve overall efficiency, allowing your team to focus on more strategic tasks.
How do you handle customer support through WhatsApp automation?
Our automation system can create support tickets and open conversations that can be handled by your customer support team, ensuring timely and organized responses to customer queries.

What's included

Automated WhatsApp Messaging
Fully automated workflows to handle customer inquiries, order confirmations, and notifications.
Auto-Reply to Messages
Instant automated responses to incoming WhatsApp messages, enhancing customer satisfaction.
Broadcast Messaging
Ability to send automated broadcast messages to segmented customer lists for promotions and updates.
Lead Generation and CRM Integration
Seamless integration with a CRM platform like Airtable to capture and manage leads from WhatsApp interactions.
Customizable Workflows
Highly customizable automation workflows tailored to your business needs and preferences.
Ticket Creation and Support Integration
Automated ticket creation for customer support inquiries, ensuring organized and timely responses.
Comprehensive Analytics
Detailed analytics and reporting to track engagement, response times, and overall performance of WhatsApp interactions.
One Month Post-Development Support
Ongoing support including updates, troubleshooting, and performance monitoring to ensure smooth operation.

Skills and tools

Prompt Engineer

AI Chatbot Developer

Prompt Writer

Airtable

ChatGPT

Google Sheets

ManyChat

Industries

E-Commerce

E-Commerce Platforms

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