Your store gets visitors. What stops them from buying, and what should you fix first? I review your Shopify customer journey to identify friction, unanswered buying questions and missed opportunities to bring qualified shoppers back. I connect storefront decisions with product fit, margins, fulfillment and customer expectations. WHAT YOU GET - An evidence-led diagnostic report with screenshots and recommendations - Your top 3 improvement opportunities, prioritized by impact, confidence and effort - A practical 90-day action plan - An implementation brief for the first recommended change - A 45-minute walkthrough and one clarification revision SCOPE One Shopify store: homepage, one collection, up to 3 product pages, cart and accessible checkout on desktop and mobile. I also review available analytics and supplied email/recovery examples to put visible issues in context. Findings distinguish observed problems, data-supported conclusions and hypotheses. HOW WE WORK 1. You share your store URL, target customers, business priorities and available analytics or exports. 2. I investigate the journey and prioritize the strongest opportunities. 3. We walk through the report and agree on practical next steps. $750 fixed price. Delivery in 7 days after the required information and access are provided. I bring 15+ years of hands-on physical-product ecommerce experience. My work spans customer journeys, custom Shopify features, shipping clarity and recovery. This service covers diagnosis and recommendations. Development, campaign or automation setup and ongoing testing are scoped separately. Conversion or revenue uplift is not guaranteed.