Customer Service for Online Stores (Email and WhatsApp chat) by Marija PetkoskaCustomer Service for Online Stores (Email and WhatsApp chat) by Marija Petkoska
Customer Service for Online Stores (Email and WhatsApp chat)Marija Petkoska
Cover image for Customer Service for Online Stores (Email and WhatsApp chat)
Need reliable customer service for your online business? I answer your customers by email and WhatsApp chat so every buyer gets a fast, polite reply and the order they paid for. I've handled support for online stores selling digital products, from order questions to delivery problems, and I support multilingual stores in English, German, Dutch, Spanish and more. What I can help with:  • Responding to customer emails and WhatsApp messages  • Checking order statuses and processing order-related requests  • Handling delivery questions, complaints, and refund inquiries according to your guidelines  • Helping customers understand your products and services  • Following up on unresolved issues and escalating problems when necessary  • Creating reusable reply templates for common questions If you need ongoing customer service, we can discuss additional hours or regular support arrangements.
FAQs

Starting at$10 /hr
Tags
WhatsApp
WooCommerce
Customer Support Representative
eCommerce Manager
Virtual Assistant
Service provided by
Marija Petkoska Prilep, North Macedonia
1
Followers
Customer Service for Online Stores (Email and WhatsApp chat)Marija Petkoska
Starting at$10 /hr
Tags
WhatsApp
WooCommerce
Customer Support Representative
eCommerce Manager
Virtual Assistant
Cover image for Customer Service for Online Stores (Email and WhatsApp chat)
Need reliable customer service for your online business? I answer your customers by email and WhatsApp chat so every buyer gets a fast, polite reply and the order they paid for. I've handled support for online stores selling digital products, from order questions to delivery problems, and I support multilingual stores in English, German, Dutch, Spanish and more. What I can help with:  • Responding to customer emails and WhatsApp messages  • Checking order statuses and processing order-related requests  • Handling delivery questions, complaints, and refund inquiries according to your guidelines  • Helping customers understand your products and services  • Following up on unresolved issues and escalating problems when necessary  • Creating reusable reply templates for common questions If you need ongoing customer service, we can discuss additional hours or regular support arrangements.
FAQs

$10 /hr