User Research And Audit

Starting at

$

800

About this service

Summary

I offer in-depth UX research and audits to identify usability issues, optimize user flows, and enhance overall experience. Through data-driven insights and heuristic evaluations, I deliver actionable recommendations that improve engagement and accessibility. My unique approach combines UX best practices with real user behavior analysis, ensuring designs that are both intuitive and impactful.

Process

My UX Research & Audit Process
Discovery & Goal Setting – Understand business objectives, user needs, and pain points through stakeholder discussions.
User Research & Data Collection – Conduct surveys, interviews, and usability tests to gather insights.
UX Audit & Heuristic Evaluation – Analyze usability, accessibility, and user flows to identify friction points.
Insights & Recommendations – Compile findings into a detailed report with actionable improvements.
Delivery & Consultation – Present results, prioritize fixes, and provide guidance on implementing changes.

FAQs

  • What is included in a UX audit?

    A UX audit evaluates usability, accessibility, navigation, and overall user experience. I provide a detailed report with findings, insights, and actionable recommendations.

  • How do you conduct user research?

    I use surveys, interviews, and usability tests to gather real user insights, analyze pain points, and identify opportunities to enhance the user experience.

  • 3. Will I receive recommendations for improvement?

    Yes! I provide a prioritized list of UX improvements, including design enhancements, usability fixes, and strategic recommendations to optimize user engagement.

What's included

  • Comprehensive UX Audit Report

    A detailed analysis of usability issues, friction points, and improvement recommendations.

  • User Research Insights

    Key findings from surveys, interviews, and usability tests to guide design decisions.

  • Heuristic Evaluation

    A breakdown of UI/UX compliance with best practices and industry standards.

  • Wireframes & User Flow Diagrams

    Visual representations of improved navigation and interaction flows.

  • Actionable Recommendations

    A prioritized list of UX improvements to enhance usability, accessibility, and engagement.

Recommendations

(5.0)

Kate Enefu

Client • Mar 20, 2025

Shalom is a talented and reliable designer who brings a thoughtful approach to every project. She delivers high-quality work, communicates clearly, and is a great collaborator. Her attention to detail and problem-solving skills make her a strong asset to any team.

Emmanuel Moses

Client • Mar 20, 2025

I had the pleasure of working with Shalom on the BitGo project, and I was impressed! From the initial consultation to the final delivery, She was an absolute professional. She was able to communicate very well and keep me informed of every steps. The quality of the work turned out exceptional - Shalom brought the BitGo vision to life! The attention to detail, creativity, and expertise exceeded my expectations. I highly recommend her for any project and look forward to collaborating again.

Amarachi Uba

Client • Mar 14, 2025

Shalom is a brilliant problem solver with a knack for turning complex challenges into user-friendly solutions. Her ability to think critically and strategically allows her to design products that not only look great but also drive real business impact. She’s detail-oriented, innovative, and always pushing the boundaries of what’s possible. Beyond her technical skills, She is an incredible team player, open to feedback, and dedicated to continuous improvement. I highly recommend working with her.

Racheal James

Client • Mar 12, 2025

Working with Shalom has been delightful! She pays attention to detail and always finds solutions even when faced with a short timeline. I'd highly recommend her to anyone who needs a problem solver on their team.


Duration

3 weeks

Skills and tools

UX Designer

UX Researcher

Figma

Figma

Google Docs

Google Docs

Notion

Notion

Industries

Computer Software
Mobile
Design