Website Maintenance & Ongoing Support

Pro

Abubakar Gill

Starting at

499

/wk

About this service

Summary

A website is a dynamic asset that requires regular care. I provide maintenance and support packages designed to keep your WordPress or Shopify site secure, up-to-date, and performing at its best.

What Makes This Service Unique

Preventive Maintenance: Addressing issues before they become problems.

Flexible Plans: Customizable maintenance schedules to fit your site’s needs.

Dedicated Support: Priority response and ongoing consultation for continuous improvement.

Process

Assessment: Review your current site setup and identify maintenance needs.

Setup: Configure essential tools for backups, monitoring, security, and performance.

Ongoing Updates & Monitoring: Schedule regular core/platform updates and check site health.

Issue Resolution: Quickly respond to errors, bugs, or downtime with targeted fixes.

Reporting & Communication: Send monthly reports outlining completed tasks, site metrics, and any recommendations.

FAQs

How often do you perform updates?
Typically weekly or biweekly, depending on the site’s complexity and your preferences.
Do you work with custom or premium themes?
Yes, I ensure custom or premium themes, plugins, or apps are properly updated and integrated.
What if my site goes down unexpectedly?
I provide priority support to resolve downtime issues as quickly as possible.
Can you add new features while maintaining the site?
Absolutely! Minor feature requests can be incorporated, and larger projects can be scoped separately.
Are you available for emergency support outside normal hours?
For critical issues, I offer emergency support as part of a premium maintenance plan or on a case-by-case basis.

What's included

Regular Updates
Keep WordPress or Shopify core, themes, and plugins/apps current to ensure site security and performance.
Site Health Checks
Monitor uptime, load speed, and security status to proactively address any issues.
Performance Optimization
Image compression, cache setup, and database maintenance to keep the user experience fast and seamless.
Security & Backup Management
Implement firewalls, malware scanning, and regular offsite backups to safeguard your site’s data.
Priority Support
Quick response to any technical issues, plus consultations on minor design and feature enhancements.

Recommendations

(5.0)

Amy Butcher

Client • Mar 14, 2025

Recommended

Good service. He has helped me with a few development projects and I know that he will reliably do the job. You will be in good hands!

Jay Rehani • J.A.I. Business Solutions

Client • Mar 2, 2025

Recommended

Abubakar was amazing to work with!! —detail-oriented and very hands-on. He managed Shopify pricing updates efficiently and ensured accuracy. His expertise in e-commerce and coding / programming background was expert level. He saved me hours of troubleshooting a very outdated CPanel website. Communication was smooth, and he was proactive in problem-solving. Overall, I would absolutely work with him again, he knows what he's talking about.

Skills and tools

Backend Engineer

DevOps Engineer

Web Developer