🔎 Detective Work: Uncover Your Products UX Issues

Starting at

$

1,200

About this service

Summary

With over 9 years of hands-on experience in the industry and 7+ years freelancing with startup UX/Product teams, I bring a unique blend of expertise and adaptability to every project. Armed with a degree in Interaction Design and Business Management 🤓, I’m passionate about guiding products from initial concept to launch, ensuring they’re both user-focused and strategically sound.
Each project has deepened my understanding of how to balance business goals, teamwork, and user needs to create impactful products that solve real-world problems.
My curiosity and versatility have led me to work across diverse fields, including:
• SaaS • B2B and B2C • Artificial Intelligence (AI) • Open web & Web3 • Productivity tools • Internal tools • Developer tools • Government • Non-profit • E-commerce
Let's create something extraordinary together!

Process

1. Client Onboarding, Proposal, and Agreement
• Establishing a clear foundation with defined objectives, deliverables, and timelines to ensure alignment.
2. UX Audit Process – Let's Dive In! 🎉
Heuristic Evaluation: Reviewing the product against key usability principles to spot opportunities for improvement.
Accessibility Assessment: Checking for compliance and identifying ways to make the product accessible to all users.
Analytics Review: Analyzing usage data to understand user patterns and highlight potential areas for optimization (if applicable).
3. Documentation & Analysis
• Compiling findings and crafting actionable recommendations.
• Prioritizing suggestions based on their impact and feasibility to create a focused improvement roadmap.
4. Report Delivery
• The report is delivered in your preferred format and includes a video walkthrough to guide you through accessing and utilizing the insights. 👍
Let’s make your product the best it can be!

What's included

  • Kickoff Call (if you want 🙂)

    If you’d like, we can jump on a quick call to dive into your needs and expectations. Some clients love a good brainstorming session, while others prefer to send over the docs and let me work my magic—it’s entirely up to you! ✌️

  • Proposal and Agreement

    Choose how you'd like your report delivered: • Screenshots with annotations of key screens/pages in a Google Doc for easy reference. • Loom walkthrough video, where I guide you through each screen, providing insights and suggestions. • Direct comments in your Figma document, keeping your team informed right where they work. Please gather access to the existing product, relevant documentation, and any other resources needed to get started!

  • Detailed Audit Report

    Here’s what’s covered in the audit: • Competitor Analysis: Uncover industry standards and best practices to ensure you stay ahead. • Usability Evaluation: Assess your product against key usability principles to pinpoint strengths and improvement areas. • Accessibility Check: Ensure compliance and uncover opportunities to make your product accessible to all users. • Actionable Insights: Get clear, actionable recommendations to elevate your product's user experience. • Prioritized Roadmap: Recommendations ranked by impact and feasibility, so you can focus on what matters most. Let’s make your product stand out!

Recommendations

(5.0)

Working with Ashik Prottoy has been an absolute pleasure. As a client, Ashik is not only incredibly knowledgeable about UI/UX design and product development but also deeply involved in ensuring that every detail aligns with his high standards. His clear communication, prompt responses, and collaborative spirit made the entire process smooth and efficient. Ashik’s ability to articulate his vision and provide constructive feedback helped us deliver results that exceeded expectations.


Duration

1 week

Skills and tools

User Researcher
UX Designer
UI Designer
Figma
Google Docs
Google Slides
Loom
Notion

Industries

B2B
B2C
SaaS

Work with me