Hi, my name is Mel and I have been working in the business process outsourcing (BPO) industry for five years, and also in freelance work for the same amount of time. During this time, I have developed excellent customer service, technical support, and a variety of other skills. I have worked on a wide range of projects, including property management/Airbnb, Amazon customer service/drop shipping, real estate, cold calling, lead generation, social media management, virtual assistant services, transcription, web research, data entry, transaction processing, email support, and customer service.Working in the BPO industry has allowed me to gain a great deal of experience in a variety of areas. I have worked with clients from all over the world and have been able to develop my skills in customer service, technical support, and project management. I have also had the opportunity to work with a number of different software programs, and have become proficient in a wide range of computer programs.As a freelancer, I have been able to work on a number of different projects. I have been able to provide customer support, technical support, and other services to clients from all over the world. I have also had the chance to work on projects from a wide range of industries, including real estate, lead generation, cold calling, social media management, virtual assistant services, transcription, web research, data entry, transaction processing, email support, and customer service.I have also had the opportunity to work with a number of different companies and have developed a great deal of technical knowledge in the process. I am familiar with a variety of different software programs.Overall, I have had the opportunity to gain a great deal of experience in the BPO and freelance industries. I am confident that my skills and experience are well suited for any position that requires customer service, technical support, and project management. Please do not hesitate to contact me if you have any questions or would like to learn more about my experience.