What's included

• Scope, Impact analysis, Success KPIs details

  Formalization of project scope for each dimension : - Process - Organizational - IT ecosystem - Solutions - Success KPIs (business, operational)

• Workshop plan, requirement backlog, User stories

  Our expertise and proficiency accross many industries to contribute to workshops and secure the completeness of your "Define & Framing" phase. Business wise or technically wise, we help you to secure the requirement gathering and identification of operation adherence. Let's start Workshops with a customer journey standpoint and find out what they want and give it to them.

• Architecture, Solution design

  IT architecture must serve the business activity and evolve with business strategy. Deliverables are architecture diagram, integration map, capability & applicative responsibility coverage, Solution arbitration and solution design. To shape the to-be architecture and transitions, we always keep in the radar : > Sustainability to secure a lost maintenance cost > Flexibility to secure time to market & cost efficiency > Security to ensure data integrity and regulation policies Solution arbitration & design Our seasoned consultants, architects and technical leaders can map your requirement to Salesforce features and programmatic levers supported by the Salesforce ecosystem. Solution design is the most exciting part of the project and when multiple solution can address your requirement we build for you an arbitration matrix and organize an arbitration ceremony to officialize and trace your decision.