Customer Service Representative
Brian Castro
(0)
Starting at
$
1,000
/moAbout this service
Summary
I offer exceptional customer service support, with a focus on delivering personalized experiences and resolving inquiries efficiently. What sets me apart is my dedication to understanding each customer's unique needs and providing tailored solutions that exceed expectations, ultimately fostering long-term relationships and loyalty.
What's included
Deliverables for Customer Service Representative Role
Detailed report on customer inquiries and issues resolved. Summary of customer feedback and suggestions for improvement. Documentation of standard operating procedures for customer service tasks. Analysis of customer service metrics and key performance indicators. Recommendations for enhancing the customer service experience. Training materials for future customer service representatives. Any other specific deliverables agreed upon with the client.
Skills and tools
Technical Support Specialist
Customer Success Manager
Customer Support Representative
G Suite
Salesforce
Zendesk
Industries
Video Streaming
B2C
Technical Support
Work with me