Summary

Process

FAQs

• Why are UX Audits important?

  Ensuring that a digital product is accessible to users with disabilities is not just a legal requirement in many regions but also a moral imperative. UX audits can highlight areas where improvements are needed to meet accessibility standards.

• Can you look over my product before it launches? Would this service be beneficial for me?

  Yes! Identifying and fixing usability issues early in the development process is more cost-effective than addressing them after launching the product. UX audits help catch potential problems before they impact your user base.

• What about my current product? Can you look over our metrics?

  Oh yes, I love a good metric 🤌. By analyzing the user experience, you can understand how satisfied your users are. This insight is valuable for making improvements that enhance overall satisfaction and increase user retention.

• What file formats can you deliver the audit through?

  You have options, to choose from! A loom video screen recording walkthrough, a Figma document with screenshots/annotations, a Google Doc/PDF Document with screenshots/annotations, and comments directly in your design documents (ideal if you have a team and want everyone to see them in real-time). I can also optimize the findings into a presentation format if needed 🙂. You will always get a video walkthrough showing how I laid out and presented the findings!

• Can you deliver me the audit in multiple file formats?

  Yes, we can chat and put together a custom delivery plan for your needs.

• What do you need from me to start the audit?

  A description of your current product, your goals for your product, your goals and expectations of the audit, if you are noticing any patterns/problems you were not expecting (for already launched products with users)