🔎 Detective Work: Uncover Your Products UX Issues
Starting at
$
1,200
About this service
Summary
Deliverables
FAQ
FAQs
Why are UX Audits important?
Ensuring that a digital product is accessible to users with disabilities is not just a legal requirement in many regions but also a moral imperative. UX audits can highlight areas where improvements are needed to meet accessibility standards.
Can you look over my product before it launches? Would this service be beneficial for me?
Yes! Identifying and fixing usability issues early in the development process is more cost-effective than addressing them after launching the product. UX audits help catch potential problems before they impact your user base.
What about my current product? Can you look over our metrics?
Oh yes, I love a good metric 🤌. By analyzing the user experience, you can understand how satisfied your users are. This insight is valuable for making improvements that enhance overall satisfaction and increase user retention.
What file formats can you deliver the audit through?
You have options, to choose from! A loom video screen recording walkthrough, a Figma document with screenshots/annotations, a Google Doc/PDF Document with screenshots/annotations, and comments directly in your design documents (ideal if you have a team and want everyone to see them in real-time). I can also optimize the findings into a presentation format if needed 🙂. You will always get a video walkthrough showing how I laid out and presented the findings!
Can you deliver me the audit in multiple file formats?
Yes, we can chat and put together a custom delivery plan for your needs.
What do you need from me to start the audit?
A description of your current product, your goals for your product, your goals and expectations of the audit, if you are noticing any patterns/problems you were not expecting (for already launched products with users)
What's included
Kickoff Call (if you want 🙂)
If needed we can have a call to understand your needs and expectations. Some clients like having the call, some like sending me over the documents and letting me do my thing, totally up to you ✌️
Proposal and Agreement
Choose how the report will be delivered: • Screenshots with annotations of selected screens/pages in a Google Doc • Loom walkthrough video of me talking through each screen • Comments directly in your Figma document for your team to be informed on Gather access to the existing product, relevant documentation, and any necessary resources.
Detailed Audit Report
Included in the audit: • Analysis of competitors to identify industry standards and best practices. • Evaluate the existing product against established usability heuristics. • Check for accessibility compliance and identify potential improvements. • Findings and actionable recommendations. • Prioritization of recommendations based on impact and feasibility.
Example projects
Recommendations
(5.0)
Client • Jul 5, 2025
Recommended
Huge thanks to Nicole Cambria for bringing the Medical Medium Community Businesses website to life! She exceeded every expectation—turning my vision into something even more beautiful and functional than I imagined. So grateful! 💚
Client • Jun 3, 2025
Recommended
Nicole is amazing and her attention to little details and her recommendations are very helpful.
Client • Nov 3, 2022
Recommended
Nicole does fantastic work!
Recommended
Nicole does fantastic work and has exceeded our expectations on all of the projects we've worked on together.
Client • Jan 5, 2023
Recommended
Nicole is a joy to work with!
Client • Jan 23, 2023
Recommended
Consistent, high-quality work. Very thoughtful, great communication and insight.
Client • Feb 9, 2023
Recommended
We always enjoy working with Nicole! She's a pro and happy to have her on our team!
Client • May 29, 2023
Recommended
We love working with Nicole! She is always on top of our UX needs!
Client • Oct 10, 2024
Recommended
We love working with Nicole!
Client • Mar 24, 2025
Client • Mar 13, 2025
Recommended
Nicole is a true professional. Her UI/UX and web design expertise elevated the project beyond my expectations. She fostered a collaborative partnership, openly sharing ideas and focusing on best practices and innovative design.
Client • Aug 12, 2024
Recommended
Really enjoyed working with Nicole and look forward to working with her again in the future!
Freelancer • Apr 10, 2024
Recommended
Working with Nicole is great. She is organized, expresses requirements clearly, gives you space to work and is open to hearing your solutions.
Client • Mar 14, 2024
Recommended
Great working with Nicole, very high quality works and super communicative. thanks you and looking forward to working together soon again!
Client • Feb 6, 2024
Recommended
pleasant to work with, professional
Client • Jun 2, 2022
Recommended
Nicole did a great job with the competitive analysis. Very thorough and detailed report. Prompt delivery.
Recommended
Nicole pays great attention to details. She took time to understand my req and made sincere attempt to come up with the design. Patiently answered all my questions and made the revisions quickly. I am very satisfied with her work.
Client • Jun 27, 2022
Recommended
Nicole is very creative, talented, patient, and flexible. Very easy to work with. I will continue to hire her for any feature projects.
Client • Nov 17, 2022
Duration
1 week
Industries