Expertise, IT Tech. Support
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About this service
Summary
With a strong foundation in technical support, I am committed to providing top-tier service and ensuring the smooth operation of IT systems and processes. My expertise spans project management, troubleshooting, and delivery, allowing me to address customer needs promptly and effectively.
Services Offered:
- Technical Support: Proficient in diagnosing and resolving technical issues promptly.
- Project Management: Skilled in leading projects from initiation to completion, ensuring timely delivery and client satisfaction.
- Operational Excellence: Passionate about driving efficiency and optimizing processes for maximum effectiveness.
- Customer Satisfaction: Committed to delivering exceptional support and exceeding customer expectations.
Why Choose Me:
- Extensive Experience: With a proven track record in technical support and leadership roles.
- Dedication: Committed to providing top-tier service and ensuring client satisfaction.
- Expertise: Equipped with the skills and knowledge to tackle diverse technical challenges.
- Results-driven: Focused on achieving operational excellence and delivering tangible results.
Let's work together to streamline your IT operations and drive success!
What's included
Expertise, IT Tech. Support (Specializes in Systems Administration)
I'm a dedicated, experienced professional specializing in technical support and project management. Currently, I serve as the Lead Technical Support, where I leverage my extensive background to lead and manage support teams effectively.
Skills and tools
Technical Support Specialist
Project Manager
Community Support Specialist
Azure DevOps
iPad Pro
Jira
Microsoft SharePoint
Twilio
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