In this phase, I conduct thorough research to understand your target users, their needs, behaviors, and pain points. This includes developing User Personas that represent key segments of your audience, and User Journey Maps to visualize the steps users take to achieve their goals within the app. Additionally, I perform a Competitor Analysis to identify strengths and weaknesses in similar apps, ensuring that your app not only meets user expectations but also stands out in the market. This foundational research guides the design process, ensuring a user-centered approach that aligns with your business objectives.