Usability Audit & UX Analysis of your E-Commerce experience

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About this service

Summary

I'm a UX designer with over a decade of experience in E-Commerce. I can help to find the pain points and areas for improvement in your website.

What's included

  • In-Depth Analysis Document

    Receive a detailed written report outlining key usability issues, user experience pain points, and actionable recommendations for improvement.

  • Expert UX Walkthrough Video

    Gain valuable insights with a recorded video demonstration where I navigate your website, highlighting areas for improvement and explaining the rationale behind my observations.

  • Heuristic Evaluation

    A comprehensive assessment of your website's adherence to established usability principles and best practices.

  • Competitive Analysis

    An analysis of your competitors' websites, highlighting their strengths and weaknesses in terms of user experience.

Recommendations

(5.0)

Joe Vieira • Lemonaid Labs

Client • Feb 7, 2025

I've had the pleasure of collaborating with Seah on multiple projects, each a success. She designed a sleek wordmark and built a clean, intuitive Framer website that perfectly captures our brand. What sets her apart is being a true thought partner—actively refining copy, improving structure, and ensuring everything aligns with the vision. Her strategic mindset and attention to detail make her an invaluable creative partner.


Skills and tools

UX Researcher

UX Designer

Zoom

Industries

E-Commerce