Application Support & Technical Documentation
Starting at
$
500
/wkAbout this service
Summary
I provide part-time technical support for websites and applications, including CMS troubleshooting, system optimization, and usability improvements. In addition, I create clear, structured documentation, from user guides to internal workflows, that helps teams onboard faster and operate with confidence. With a PhD-level background and hands-on support experience, I bring both technical depth and communication clarity to every task.
What's included
Technical Support & Documentation for Web and App Environments
I will provide responsive application support and clear technical documentation to help you maintain stable, user-friendly systems. This includes resolving CMS or app issues, documenting workflows, creating user guides or onboarding manuals, and offering step-by-step troubleshooting. Ideal for teams needing dependable part-time support across digital tools, platforms, or web infrastructure.
Skills and tools
Technical Support Specialist
Technical Writer
Healthcare IT Support Specialist
Freshdesk
Intercom
LiveChat
Microsoft Teams
Zendesk
Industries
Computer Software
Telecommunications