UX Research and Usability Testing

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About this service

Summary

I provide UX research services, conducting user studies, interviews, surveys, and usability testing to gather insights about target users' behaviors and preferences. Using this data, I create actionable recommendations to improve the user experience of websites or applications.

What's included

  • User Research Plan:

    Objective: Clearly define the goals and objectives of the UX research phase. Methodology: Outline the research methods, such as interviews, surveys, and competitor analysis. Participant Criteria: Define the target audience and criteria for selecting participants. Timeline: Specify the timeframe for conducting the research.

  • User Personas:

    Objective: Develop detailed user personas based on the insights gathered during the research phase. Information Included: Demographics, behavior patterns, pain points, and goals of the target users. Visual Representation: Create visually engaging persona profiles.

  • Journey Maps:

    Objective: Visualize the user's journey through the application, identifying key touchpoints and pain points. Stages Included: Awareness, acquisition, onboarding, engagement, and retention. Narrative: Provide a narrative that highlights user emotions and interactions at each stage.


Skills and tools

UX Designer

UI Designer

Adobe XD

Adobe XD

Figma

Figma

Google Docs

Google Docs