Customer Support Specialist
Starting at
$
35
/hrAbout this service
Summary
Working with clients who have complaints, orders or require information about products or services while providing solutions to individualised situations and prioritising customer needs.
What's included
Answering frequently asked questions
Help customers navigate use of services while making them feel comfortable.
Handling customer queries and complaints
Resolving complaints promptly and professionally.
Effective Communication
Clear and effective communication with internal teams to solve customer issues
Monitoring recurring customers
Monitoring social media pages for customer feedback.
Skills and tools
Communications Specialist
Customer Support Representative
Gmail
Slack
Work with me
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