Customer Support SpecialistSamantha Kikule
Working with clients who have complaints, orders or require information about products or services while providing solutions to individualised situations and prioritising customer needs.
What's included
Answering frequently asked questions
Help customers navigate use of services while making them feel comfortable.
Handling customer queries and complaints
Resolving complaints promptly and professionally.
Effective Communication
Clear and effective communication with internal teams to solve customer issues
Monitoring recurring customers
Monitoring social media pages for customer feedback.
Samantha's other services
Starting at$35 /hr
Tags
Gmail
Slack
Communications Specialist
Customer Support Representative
Service provided by
Samantha Kikule Kampala, Uganda
Customer Support SpecialistSamantha Kikule
Starting at$35 /hr
Tags
Gmail
Slack
Communications Specialist
Customer Support Representative
Working with clients who have complaints, orders or require information about products or services while providing solutions to individualised situations and prioritising customer needs.
What's included
Answering frequently asked questions
Help customers navigate use of services while making them feel comfortable.
Handling customer queries and complaints
Resolving complaints promptly and professionally.
Effective Communication
Clear and effective communication with internal teams to solve customer issues
Monitoring recurring customers
Monitoring social media pages for customer feedback.
Samantha's other services
$35 /hr